Privacy Policy

1. Introduction

Welcome to McCarthy’s Trim (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:
https://www.mccarthystrim.co.za/

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Information that identifies you directly, including:

  • Full name

  • Email address

  • Phone number

  • Physical address

  • Company name (if applicable)

  • Any information you provide through contact forms or email

2.2 Non-Personal Information

  • Browser type

  • IP address

  • Device type

  • Pages visited

  • Date and time of access

  • Referring website

3. How We Collect Information

We collect information when you:

  • Fill in a contact form

  • Request a quote

  • Communicate with us via email or phone

  • Subscribe to newsletters (if applicable)

  • Browse our website

We may also use cookies and similar technologies (see Section 8).

4. How We Use Your Information

We use your information to:

  • Respond to inquiries and quote requests

  • Provide products and services

  • Process orders (if applicable)

  • Improve our website and customer experience

  • Send relevant updates or marketing communications (only if you consent)

  • Comply with legal obligations

We will only process your personal information where we have a lawful basis to do so.

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Service providers who assist us in operating our business (e.g., hosting providers, IT support)

  • Legal or regulatory authorities when required by law

  • Payment processors (if applicable)

All third parties are required to protect your information in accordance with applicable laws.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure or alteration

However, no online transmission can be guaranteed to be 100% secure.

7. Your Rights Under POPIA

You have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Regulator of South Africa

To exercise your rights, please contact us using the details below.

8. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance user experience

  • Analyse website traffic

  • Improve functionality

You may disable cookies through your browser settings; however, some website features may not function properly.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected

  • Comply with legal or regulatory obligations

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party sites.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact:

McCarthy’s Trim
Website: https://www.mccarthystrim.co.za/
Email: enquires@mccarthystrim.co.za
Phone: 021 510 3531
Address: C/O Beach and Coronation Road Maitland, Cape Town